heicgo

Frequently Asked Questions

Answers about privacy, HEIC conversion, EXIF metadata, PNG output, batch downloads, and browser support.

Is heicgo really free?

Yes. heicgo is free to use with no account, no watermark, and no fixed conversion limit.

Are my photos uploaded to a server?

No. Conversion happens in your browser. The original HEIC files and converted images never leave your device.

Can I convert HEIC to PNG?

Yes. Choose PNG in the output format control. PNG is lossless and best for screenshots, text-heavy images, and editing workflows.

Does conversion preserve EXIF metadata?

JPG output can preserve supported EXIF metadata including GPS, date, camera model, and orientation. PNG output is treated as lossless pixel output and does not preserve EXIF.

What is the maximum file size?

Each file can be up to 50 MB. Very large batches may use significant browser memory, so split hundreds of files into smaller groups.

Which browsers are supported?

Modern Safari, Chrome, Firefox, and Edge are supported. Safari can use native HEIC decoding; other browsers use WebAssembly.

Can I batch convert multiple files?

Yes. Select or drop multiple HEIC or HEIF files, convert them together, then download individual results or one ZIP archive.

What quality setting should I use?

For JPG, 90-95% is a good balance for photos. Use 100% for maximum quality or 60-80% when smaller files matter more.

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